FREE UK Delivery ( 1-2 working days ). We aim to ship all orders placed by 2PM the same day for next working day delivery.
FREE WORLDWIDE DELIVERY
SHIPPING + CUSTOM CLEARANCE (Import Duties/VAT) PAID BY SOMI.
At the moment we ship UK, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Isle of Man, Italy, Luxembourg, Monaco, Netherlands, Spain, Sweden, Switzerland, Cyprus, Estonia, Gibraltar, Iceland, United States, Australia, Bahrain, Kuwait, Lebanon, Qatar, Saudi Arabia, United Arab Emirates.
If the website says we are unable to ship your order to your country please contact us and we will find an alternative. You may have to pay an additional fee.
You must request a RMA (Return Merchandise Authorisation) via EMAIL providing the order number and the reason for returning the goods.
Customers may request the RMA to return an item within 14 current days of receipt. The products should be returned to the address provided by us within 7 current days for customers in the UK and within 15 days for customers abroad from the date of receiving the RMA number. We aim to process all refunds within 7 days, however it may take up to 14 days of the receipt of the goods.
It is your responsibility to pay the shipping costs for Returns. We cannot take responsibility for items lost without a proof of delivery until it reaches us. You can use a service of your choice but for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Please note that SOMI will not accept returns outside of the above time frame other than for faulty products within the our warranty, and will not accept returns without being previously contacted and an RMA issued, returns will not be accepted for items that have been worn or where the tags, authenticity cards, dust bags, cases and product information are not received or damaged. Preferable ship the products back to us using its original packaging to ensure they are adequately protected in transit. Returns that have missing labels or part of the designer's packaging damaged or soiled will not be accepted and may be sent back to you.
Please send all items you wish to return from an order in the same shipment and do not forget to write your RMA number to ensure your return is processed as quickly as possible.
The address for returns may be different from the address on the Invoice and will be provided when you receive the RMA. Please do not return any goods to us before receiving an authorization.